[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fLIQjJ9ABR89cNBJqrspEppqcFB5x2vTllN6xZSS0_hk":3,"web:legal-pages":398},{"id":4,"name":5,"shortName":6,"subtitle":7,"since":8,"aboutUs":9,"founder":14,"founderNote":16,"reservationMode":21,"reservationUrl":22,"reservationPageTitle":23,"reservationCancellationPolicy":28,"reservationFormConfig":33,"createdAt":35,"addresses":36,"contacts":50,"socials":59,"images":64,"whyUs":128,"nearby":207},1,"Zumrutu Anka Cave","Zumrutu Anka","Kaya İçerisinde Geleneksel Yaşam",2026,{"tr":10,"en":11,"es":12,"fr":13},"\u003Cp>Kayalara oyulmuş geleneksel Kapadokya evleri ve güvercinlikleri ile masal diyarına hoşgeldiniz. Türkiye'nin en büyülü yerlerinden biri olan Kapadokya, masal diyarlarını andıran peribacaları ile sizleri karşılıyor.\u003C\u002Fp>\u003Cp>Zümrütü Anka Cave, yüzyıllık kaya mimarisini çağdaş konfor ile harmanlayan, doğanın içinden doğmuş bir kaçış noktasıdır. Her köşesi, Anadolu'nun derin tarihini yansıtır.\u003C\u002Fp>","\u003Cp>Welcome to a fairytale land, with its traditional Cappadocian houses and dovecotes carved into the rocks. Cappadocia, one of the most magical places in Turkey, welcomes you with its fairy chimneys that seem to belong to an enchanted world.\u003C\u002Fp>\u003Cp>Zümrütü Anka Cave is a retreat born from the heart of nature, blending centuries-old rock architecture with contemporary comfort. Every corner reflects the deep history of Anatolia.\u003C\u002Fp>","\u003Cp>Bienvenido a un país de cuento de hadas, con sus tradicionales casas de Capadocia y palomares esculpidos en la roca. Capadocia, uno de los lugares más mágicos de Turquía, le da la bienvenida con sus chimeneas de hadas que evocan tierras de ensueño.\u003C\u002Fp>\u003Cp>Zümrütü Anka Cave es un refugio nacido del corazón de la naturaleza, que fusiona la arquitectura rupestre centenaria con el confort contemporáneo. Cada rincón refleja la profunda historia de Anatolia.\u003C\u002Fp>","\u003Cp>Bienvenue dans un pays de conte de fées, avec ses maisons traditionnelles de Cappadoce et ses pigeonniers taillés dans la roche. L'une des régions les plus envoûtantes de Turquie, la Cappadoce vous accueille avec ses cheminées de fées qui semblent tout droit sorties d'un monde imaginaire.\u003C\u002Fp>\u003Cp>Zümrütü Anka Cave est un havre né du cœur de la nature, alliant une architecture rupestre séculaire au confort moderne. Chaque recoin reflète la riche histoire de l'Anatolie.\u003C\u002Fp>",{"tr":15,"en":15,"es":15,"fr":15},"Hatice Aslantepe",{"tr":17,"en":18,"es":19,"fr":20},"\u003Cp>Burası yalnızca bir otel değil; binlerce yıllık kayanın size fısıldadığı bir hikaye. Sizi de bu hikayenin parçası yapmaktan onur duyarım.\u003C\u002Fp>","\u003Cp>This is not just a hotel; it is a story whispered to you by thousands of years of rock. It would be an honor to make you a part of this story.\u003C\u002Fp>","\u003Cp>Este no es solo un hotel; es una historia que miles de años de roca te susurran al oído. Sería un honor hacerte parte de esta historia.\u003C\u002Fp>","\u003Cp>Ce n'est pas seulement un hôtel ; c'est une histoire que des millénaires de roche vous murmurent à l'oreille. Ce serait un honneur de vous faire partie de cette histoire.\u003C\u002Fp>","external","https:\u002F\u002Fwww.reseliva.com\u002Fbooknow\u002FZumrut-Anka-Cave-Suit\u002F?lang=tr",{"tr":24,"en":25,"es":26,"fr":27},"Kaçışınızı Rezerve Edin","Reserve Your Escape","Reserva Tu Escapada","Réservez Votre Évasion",{"tr":29,"en":30,"es":31,"fr":32},"Check-in tarihinden 7 gün öncesine kadar ücretsiz iptal. Daha geç iptallerde ilk gece bedeli tahsil edilir.","Free cancellation up to 7 days before check-in. Later cancellations incur a one-night charge.","Cancelación gratuita hasta 7 días antes de la llegada. Las cancelaciones posteriores conllevan el cargo de una noche.","Annulation gratuite jusqu'à 7 jours avant l'arrivée. Les annulations tardives seront facturées une nuit.",{"phone":34,"purpose":34,"specialRequests":34},"optional","2026-05-12T11:56:45.000Z",[37],{"id":38,"address":39,"streetAddress":40,"city":41,"district":42,"state":43,"zipCode":44,"country":45},2,"Duayeri Mahallesi, Kaytan Hoca Sokak, Kapı No: 20 Ürgüp\u002FNevşehir","Duayeri Mahallesi, Kaytan Hoca Sokak, Kapı No: 20 ","Nevşehir","Ürgüp","Cappadocia","50400",{"tr":46,"en":47,"es":48,"fr":49},"Türkiye","Turkey","Turquía","Turquie",[51],{"id":38,"phone":52,"phoneRaw":53,"mobilePhone":52,"notificationEmail":54,"email":54,"lat":55,"lng":56,"googleMapsUrl":57,"googleMapsEmbed":58},"+90 539 467 06 00","905394670600","zumrutankacavesuit@gmail.com","38.6279009","34.9110973","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fplace\u002F?q=place_id:ChIJ57LtYRJvKhURCqXmWFK_lko","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fembed?pb=!1m14!1m8!1m3!1d3116.9003697364724!2d34.911144!3d38.628173!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x152a6f1261edb2e7%3A0x4a96bf5258e6a50a!2zWsO8bXLDvHTDvCBBbmthIENhdmU!5e0!3m2!1str!2sus!4v1779203099991!5m2!1str!2sus",[60],{"id":38,"name":61,"url":62,"icon":63},"Instagram","https:\u002F\u002Fwww.instagram.com\u002Fzumrutankacaves\u002F","lucide:instagram",[65,70,74,78,82,86,90,94,98,102,106,109,112,116,120,124],{"id":66,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":68,"alt":67,"title":67,"pageSection":69},532,null,"\u002Fimages\u002Fabout-ba4b0875.jpeg","about",{"id":71,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":72,"alt":67,"title":67,"pageSection":73},535,"\u002Fimages\u002Factivities-2030b2ae.png","activities",{"id":75,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":76,"alt":67,"title":67,"pageSection":77},585,"\u002Fimages\u002Fservices-0b843fc6.webp","amenities",{"id":79,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":80,"alt":67,"title":67,"pageSection":81},587,"\u002Fimages\u002Fblog-081952da.png","blog",{"id":83,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":84,"alt":67,"title":67,"pageSection":85},537,"\u002Fimages\u002Fcancelation_policy-ee59a0f1.png","cancellation-policy",{"id":87,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":88,"alt":67,"title":67,"pageSection":89},536,"\u002Fimages\u002Fcontact-6b123fb0.png","contact",{"id":91,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":92,"alt":67,"title":67,"pageSection":93},540,"\u002Fimages\u002Fcookie_policy-eada6059.webp","cookie-policy",{"id":95,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":96,"alt":67,"title":67,"pageSection":97},586,"\u002Fimages\u002Ffaq-1a9cbd17.webp","faq",{"id":99,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":100,"alt":67,"title":67,"pageSection":101},534,"\u002Fimages\u002Fgallery_hero-a2f9fe7a.png","gallery",{"id":103,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":104,"alt":67,"title":67,"pageSection":105},529,"\u002Fimages\u002Fhero_3-b51ddd19.jpeg","index",{"id":107,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":108,"alt":67,"title":67,"pageSection":105},530,"\u002Fimages\u002Fhero_1-ad2d699b.jpg",{"id":110,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":111,"alt":67,"title":67,"pageSection":105},531,"\u002Fimages\u002Fhero_2-5defadf9.jpg",{"id":113,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":114,"alt":67,"title":67,"pageSection":115},538,"\u002Fimages\u002Fprivacy_policy-3bb29690.png","privacy-policy",{"id":117,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":118,"alt":67,"title":67,"pageSection":119},628,"\u002Fimages\u002Freservation-ca5242fa.webp","reservation",{"id":121,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":122,"alt":67,"title":67,"pageSection":123},533,"\u002Fimages\u002Frooms-b1c9405b.jpg","rooms",{"id":125,"amenityId":67,"nearbyId":67,"blogPostId":67,"url":126,"alt":67,"title":67,"pageSection":127},539,"\u002Fimages\u002Fterms_of_use-952c6261.webp","terms-of-use",[129,136,143,151,159,167,175,183,191,199],{"id":4,"name":130,"icon":135},{"en":131,"tr":132,"es":133,"fr":134},"Free WiFi","Ücretsiz WiFi","WiFi Gratis","WiFi Gratuit","lucide:wifi",{"id":38,"name":137,"icon":142},{"en":138,"tr":139,"es":140,"fr":141},"Unique Cave Rooms","Eşsiz Mağara Odaları","Habitaciones Cueva Únicas","Chambres Troglodytes Uniques","lucide:mountain",{"id":144,"name":145,"icon":150},3,{"en":146,"tr":147,"es":148,"fr":149},"Free Parking","Ücretsiz Otopark","Estacionamiento Gratuito","Parking Gratuit","lucide:circle-parking",{"id":152,"name":153,"icon":158},4,{"en":154,"tr":155,"es":156,"fr":157},"Free Buffet Breakfast","Ücretsiz Açık Büfe Kahvaltı","Desayuno Buffet Gratuito","Petit-déjeuner Buffet Gratuit","lucide:coffee",{"id":160,"name":161,"icon":166},5,{"en":162,"tr":163,"es":164,"fr":165},"Jacuzzi & Spa Bathtub","Jakuzi & Spa Küveti","Jacuzzi & Bañera Spa","Jacuzzi & Baignoire Spa","lucide:bath",{"id":168,"name":169,"icon":174},6,{"en":170,"tr":171,"es":172,"fr":173},"Panoramic City Views","Panoramik Şehir Manzarası","Vistas Panorámicas de la Ciudad","Vue Panoramique sur la Ville","lucide:binoculars",{"id":176,"name":177,"icon":182},7,{"en":178,"tr":179,"es":180,"fr":181},"Restaurant & Garden Terrace","Restoran & Bahçe Terası","Restaurante & Terraza Jardín","Restaurant & Terrasse Jardin","lucide:utensils",{"id":184,"name":185,"icon":190},8,{"en":186,"tr":187,"es":188,"fr":189},"Privileged Location in Cappadocia","Kapadokya'da Ayrıcalıklı Konum","Ubicación Privilegiada en Capadocia","Emplacement Privilégié en Cappadoce","lucide:map-pin",{"id":192,"name":193,"icon":198},9,{"en":194,"tr":195,"es":196,"fr":197},"Horse Riding & Hiking Activities","At Binme & Yürüyüş Aktiviteleri","Equitación & Senderismo","Équitation & Randonnée","lucide:footprints",{"id":200,"name":201,"icon":206},10,{"en":202,"tr":203,"es":204,"fr":205},"High Guest Satisfaction","Yüksek Misafir Memnuniyeti","Alta Satisfacción de Huéspedes","Haute Satisfaction des Clients","lucide:star",[208,224,240,255,271,287,303,318,334,349,365,382],{"id":4,"title":209,"description":214,"distanceKm":168,"sortOrder":219,"images":220},{"tr":210,"en":211,"es":212,"fr":213},"Göreme Açık Hava Müzesi","Göreme Open Air Museum","Museo al Aire Libre de Göreme","Musée en Plein Air de Göreme",{"tr":215,"en":216,"es":217,"fr":218},"UNESCO Dünya Mirası. 4. yüzyıldan kalma kaya oyma kiliseler ve manastırlar.","UNESCO World Heritage Site. Rock-carved churches and monasteries from the 4th century.","Patrimonio de la UNESCO. Iglesias y monasterios tallados en roca del siglo IV.","Patrimoine UNESCO. Églises et monastères rupestres du IVe siècle.",0,[221],{"id":222,"blogPostId":67,"url":223,"alt":67,"title":67},541,"\u002Fimages\u002Fgoreme_open_air_museum_cappadocia-49a07d11.webp",{"id":38,"title":225,"description":230,"distanceKm":235,"sortOrder":4,"images":236},{"tr":226,"en":227,"es":228,"fr":229},"Uçhisar Kalesi","Uçhisar Castle","Castillo de Uçhisar","Château d'Uçhisar",{"tr":231,"en":232,"es":233,"fr":234},"Bölgenin en yüksek noktası, Kapadokya'nın panoramik manzarası.","Highest point in the region, breathtaking panoramic views over Cappadocia.","El punto más alto de la región, vistas panorámicas impresionantes de Capadocia.","Point culminant de la région, vue panoramique époustouflante sur la Cappadoce.",12,[237],{"id":238,"blogPostId":67,"url":239,"alt":67,"title":67},542,"\u002Fimages\u002Fuchisar_castle-9f5583ce.webp",{"id":144,"title":241,"description":246,"distanceKm":192,"sortOrder":38,"images":251},{"tr":242,"en":243,"es":244,"fr":245},"Aşk Vadisi","Love Valley","Valle del Amor","Vallée de l'Amour",{"tr":247,"en":248,"es":249,"fr":250},"Özgün şekilleriyle ünlü peri bacaları, yürüyüş ve fotoğraf için ideal.","Iconic fairy chimneys in unique shapes, perfect for hiking and photography.","Famosas chimeneas de hadas en formas únicas, ideal para senderismo y fotografía.","Célèbres cheminées de fées aux formes uniques, idéal pour la randonnée et la photo.",[252],{"id":253,"blogPostId":67,"url":254,"alt":67,"title":67},543,"\u002Fimages\u002Flove_valley-530ca4c3.webp",{"id":152,"title":256,"description":261,"distanceKm":266,"sortOrder":144,"images":267},{"tr":257,"en":258,"es":259,"fr":260},"Derinkuyu Yeraltı Şehri","Derinkuyu Underground City","Ciudad Subterránea de Derinkuyu","Ville Souterraine de Derinkuyu",{"tr":262,"en":263,"es":264,"fr":265},"Kaya içine oyulmuş dev yeraltı şehri, bir zamanlar 50.000 kişiye ev sahipliği yapmış.","Massive underground city carved into rock, once sheltering up to 50,000 people.","Enorme ciudad subterránea tallada en roca, que albergó hasta 50.000 personas.","Immense ville souterraine creusée dans la roche, abritant jadis jusqu'à 50 000 personnes.",40,[268],{"id":269,"blogPostId":67,"url":270,"alt":67,"title":67},544,"\u002Fimages\u002Fderinkuyu_underground_city-3da6a30e.webp",{"id":160,"title":272,"description":277,"distanceKm":282,"sortOrder":152,"images":283},{"tr":273,"en":274,"es":275,"fr":276},"Avanos Çömlekçilik","Avanos Pottery","Alfarería de Avanos","Poterie d'Avanos",{"tr":278,"en":279,"es":280,"fr":281},"Kızılırmak kıyısındaki tarihi çömlekçilik kasabası, geleneksel seramik deneyimi.","Ancient pottery town on the Kızılırmak River, try your hand at traditional ceramics.","Histórica ciudad alfarera a orillas del río Kızılırmak, prueba la cerámica tradicional.","Ville potière historique au bord du Kızılırmak, essayez la céramique traditionnelle.",14,[284],{"id":285,"blogPostId":67,"url":286,"alt":67,"title":67},545,"\u002Fimages\u002Favanos_pottery-19dfaca9.jpg",{"id":168,"title":288,"description":293,"distanceKm":298,"sortOrder":160,"images":299},{"tr":289,"en":290,"es":291,"fr":292},"Ihlara Vadisi","Ihlara Valley","Valle de Ihlara","Vallée d'Ihlara",{"tr":294,"en":295,"es":296,"fr":297},"Melendiz Çayı boyunca uzanan 14 km'lik kanyon, 100'den fazla kaya kilisesi.","14 km canyon with 100+ rock-carved churches along the Melendiz River.","Cañón de 14 km con más de 100 iglesias rupestres a lo largo del río Melendiz.","Canyon de 14 km avec plus de 100 églises rupestres le long de la rivière Melendiz.",95,[300],{"id":301,"blogPostId":67,"url":302,"alt":67,"title":67},546,"\u002Fimages\u002Fihlara_valley-0606fd70.jpg",{"id":176,"title":304,"description":309,"distanceKm":176,"sortOrder":168,"images":314},{"tr":305,"en":306,"es":307,"fr":308},"Üç Güzeller Peribacaları","Three Beauties Fairy Chimneys","Las Tres Bellezas (Chimeneas de Hadas)","Les Trois Belles (Cheminées de Fées)",{"tr":310,"en":311,"es":312,"fr":313},"Kapadokya'nın simgesi kaya oluşumu, gün doğumunda ve batımında muhteşem.","Cappadocia's most iconic rock formation, stunning at sunrise and sunset.","La formación rocosa más icónica de Capadocia, impresionante al amanecer y atardecer.","La formation rocheuse la plus emblématique de Cappadoce, magnifique au lever et coucher du soleil.",[315],{"id":316,"blogPostId":67,"url":317,"alt":67,"title":67},547,"\u002Fimages\u002Fthree_beauties_fairy_chimneys-32bc91f4.webp",{"id":184,"title":319,"description":324,"distanceKm":329,"sortOrder":176,"images":330},{"tr":320,"en":321,"es":322,"fr":323},"Ortahisar Kalesi","Ortahisar Castle","Castillo de Ortahisar","Château d'Ortahisar",{"tr":325,"en":326,"es":327,"fr":328},"Panoramik manzaralı doğal kaya kalesi, etrafındaki tarihi arnavutkaldırımlı sokaklar.","Natural rock fortress with scenic views, cobblestone streets surrounding it.","Fortaleza natural de roca con vistas escénicas y calles adoquinadas alrededor.","Forteresse naturelle en roche avec vue panoramique et ruelles pavées alentour.",6.3,[331],{"id":332,"blogPostId":67,"url":333,"alt":67,"title":67},548,"\u002Fimages\u002Fortahisar_castle-72602da2.webp",{"id":192,"title":335,"description":340,"distanceKm":184,"sortOrder":184,"images":345},{"tr":336,"en":337,"es":338,"fr":339},"Sıcak Hava Balonu Turu","Hot Air Balloon Ride","Vuelo en Globo Aerostático","Vol en Montgolfière",{"tr":341,"en":342,"es":343,"fr":344},"Kapadokya vadileri ve peri bacaları üzerinde unutulmaz gün doğumu uçuşu.","Iconic sunrise flight over Cappadocia's valleys and fairy chimneys.","Icónico vuelo al amanecer sobre los valles y chimeneas de hadas de Capadocia.","Vol iconique au lever du soleil sur les vallées et cheminées de fées de Cappadoce.",[346],{"id":347,"blogPostId":67,"url":348,"alt":67,"title":67},549,"\u002Fimages\u002Fhot_air_balloon_tour-bebcd40e.webp",{"id":200,"title":350,"description":355,"distanceKm":360,"sortOrder":192,"images":361},{"tr":351,"en":352,"es":353,"fr":354},"Zelve Açık Hava Müzesi","Zelve Open Air Museum","Museo al Aire Libre de Zelve","Musée en Plein Air de Zelve",{"tr":356,"en":357,"es":358,"fr":359},"1950'lere kadar yaşanmış üç vadiden oluşan antik mağara köyü.","Ancient cave village with three valleys once inhabited until the 1950s.","Antiguo pueblo rupestre de tres valles habitado hasta los años 50.","Ancien village troglodyte de trois vallées habité jusqu'aux années 1950.",16,[362],{"id":363,"blogPostId":67,"url":364,"alt":67,"title":67},550,"\u002Fimages\u002Fzelve_open_air_museum-4b0c7dcc.webp",{"id":366,"title":367,"description":372,"distanceKm":377,"sortOrder":200,"images":378},11,{"tr":368,"en":369,"es":370,"fr":371},"Kayseri Havalimanı","Kayseri Airport","Aeropuerto de Kayseri","Aéroport de Kayseri",{"tr":373,"en":374,"es":375,"fr":376},"Erkilet Uluslararası Havalimanı, Kapadokya'ya en yakın büyük havalimanı.","Erkilet International Airport, the closest major airport to Cappadocia.","Aeropuerto Internacional Erkilet, el aeropuerto principal más cercano a Capadocia.","Aéroport International Erkilet, le principal aéroport le plus proche de la Cappadoce.",75,[379],{"id":380,"blogPostId":67,"url":381,"alt":67,"title":67},551,"\u002Fimages\u002Fkayseri_airport-4faa168a.png",{"id":235,"title":383,"description":388,"distanceKm":393,"sortOrder":366,"images":394},{"tr":384,"en":385,"es":386,"fr":387},"Nevşehir Kapadokya Havalimanı","Nevşehir Kapadokya Airport","Aeropuerto de Nevşehir Capadocia","Aéroport de Nevşehir Cappadoce",{"tr":389,"en":390,"es":391,"fr":392},"Ürgüp'e en yakın havalimanı, Kapadokya'nın kalbine doğrudan erişim.","Closest airport to Ürgüp, direct access to the heart of Cappadocia.","El aeropuerto más cercano a Ürgüp, acceso directo al corazón de Capadocia.","L'aéroport le plus proche d'Ürgüp, accès direct au cœur de la Cappadoce.",35,[395],{"id":396,"blogPostId":67,"url":397,"alt":67,"title":67},528,"\u002Fimages\u002Fnevsehir_airport-f849eb16.jpg",[399,413,426,438],{"id":4,"key":400,"title":401,"content":406,"isActive":411,"sortOrder":219,"updatedAt":412},"privacy",{"tr":402,"en":403,"es":404,"fr":405},"Gizlilik ve Kişisel Verilerin Korunması Politikası","Privacy & Personal Data Protection Policy","Política de Privacidad y Protección de Datos Personales","Politique de Confidentialité et de Protection des Données Personnelles",{"tr":407,"en":408,"es":409,"fr":410},"\u003Cp>Zümrütü Anka Cave Hotel olarak, misafirlerimizin ve web sitemizi ziyaret edenlerin kişisel verilerinin gizliliğine önem veriyoruz. Bu politika, 6698 sayılı Kişisel Verilerin Korunması Kanunu (KVKK) kapsamında verilerinizi nasıl işlediğimizi açıklar.\u003C\u002Fp>\u003Ch2>1. Veri Sorumlusu\u003C\u002Fh2>\u003Cp>Kişisel verileriniz, Kapadokya \u002F Ürgüp, Nevşehir adresinde faaliyet gösteren Zümrütü Anka Cave Hotel (\"Otel\") tarafından veri sorumlusu sıfatıyla işlenmektedir. İşletmenin tam ticari unvanı ve iletişim bilgileri İletişim sayfamızda yer almaktadır.\u003C\u002Fp>\u003Ch2>2. İşlenen Kişisel Veriler\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cstrong>Kimlik bilgileri:\u003C\u002Fstrong> ad, soyad, T.C. kimlik \u002F pasaport numarası, doğum tarihi, uyruk\u003C\u002Fli>\u003Cli>\u003Cstrong>İletişim bilgileri:\u003C\u002Fstrong> e-posta adresi, telefon numarası, adres\u003C\u002Fli>\u003Cli>\u003Cstrong>Rezervasyon ve konaklama bilgileri:\u003C\u002Fstrong> giriş-çıkış tarihleri, oda tercihi, refakatçi bilgileri, özel talepler\u003C\u002Fli>\u003Cli>\u003Cstrong>Finansal bilgiler:\u003C\u002Fstrong> ödeme yöntemi ve fatura bilgileri (kart bilgileri ödeme kuruluşunda saklanır, Otel tarafından depolanmaz)\u003C\u002Fli>\u003Cli>\u003Cstrong>İşlem ve güvenlik bilgileri:\u003C\u002Fstrong> IP adresi, çerez verileri, kapalı devre kamera (CCTV) kayıtları\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>3. İşleme Amaçları ve Hukuki Sebepler\u003C\u002Fh2>\u003Cp>Verileriniz; rezervasyon ve konaklama hizmetinin sunulması, sözleşmenin kurulması ve ifası, yasal yükümlülüklerin yerine getirilmesi, fiziksel mekân güvenliğinin sağlanması ve -ayrıca açık rızanız bulunması hâlinde- kampanya ve pazarlama iletişimi amaçlarıyla, KVKK md. 5 ve 6'da düzenlenen hukuki sebeplere dayanılarak işlenir.\u003C\u002Fp>\u003Ch2>4. Yasal Bildirim Yükümlülüğü (KBS)\u003C\u002Fh2>\u003Cp>1774 sayılı Kimlik Bildirme Kanunu uyarınca, tüm konaklama tesisleri misafirlerinin kimlik bilgilerini Kimlik Bildirim Sistemi (KBS) üzerinden kolluk kuvvetlerine bildirmek ve mevzuatta öngörülen süre boyunca saklamakla yükümlüdür. Bu işleme, kanundan kaynaklanan bir yükümlülük olup açık rızaya tabi değildir.\u003C\u002Fp>\u003Ch2>5. Kişisel Verilerin Aktarılması\u003C\u002Fh2>\u003Cp>Verileriniz; yasal yükümlülükler kapsamında yetkili kamu kurum ve kuruluşlarına, hizmetin ifası için çalıştığımız ödeme kuruluşları, rezervasyon platformları ve tedarikçilere, KVKK'nın öngördüğü güvenlik tedbirleri alınarak aktarılabilir.\u003C\u002Fp>\u003Ch2>6. Saklama Süresi\u003C\u002Fh2>\u003Cp>Kişisel verileriniz, işleme amacının gerektirdiği süre ve ilgili mevzuatta öngörülen yasal saklama süreleri boyunca saklanır; sürelerin sona ermesiyle silinir, yok edilir veya anonim hâle getirilir.\u003C\u002Fp>\u003Ch2>7. Çerezler\u003C\u002Fh2>\u003Cp>Web sitemiz çerez kullanır. Çerezlere ilişkin ayrıntılı bilgi için Çerez Politikamızı inceleyebilirsiniz.\u003C\u002Fp>\u003Ch2>8. İlgili Kişi Olarak Haklarınız\u003C\u002Fh2>\u003Cp>KVKK md. 11 uyarınca; kişisel verilerinizin işlenip işlenmediğini öğrenme, işlenmişse buna ilişkin bilgi talep etme, işlenme amacını öğrenme, eksik veya yanlış işlenmişse düzeltilmesini, koşulları oluştuğunda silinmesini isteme ve işlemenin hukuka aykırı olması hâlinde zararın giderilmesini talep etme haklarına sahipsiniz. Taleplerinizi İletişim sayfamızdaki kanallar üzerinden bize iletebilirsiniz.\u003C\u002Fp>\u003Ch2>9. Veri Güvenliği\u003C\u002Fh2>\u003Cp>Otel, kişisel verilerinizi hukuka aykırı erişime, kayba ve değiştirilmeye karşı korumak için gerekli idari ve teknik tedbirleri alır.\u003C\u002Fp>\u003Ch2>10. Güncellemeler\u003C\u002Fh2>\u003Cp>Bu politika zaman zaman güncellenebilir. Güncel sürüm her zaman bu sayfada yayımlanır.\u003C\u002Fp>","\u003Cp>At Zümrütü Anka Cave Hotel, we value the privacy of our guests and website visitors. This policy explains how we process your personal data in accordance with Turkish Personal Data Protection Law No. 6698 (KVKK) and applicable data protection rules.\u003C\u002Fp>\u003Ch2>1. Data Controller\u003C\u002Fh2>\u003Cp>Your personal data is processed by Zümrütü Anka Cave Hotel (the \"Hotel\"), operating in Cappadocia \u002F Ürgüp, Nevşehir, Türkiye, acting as data controller. The full legal name and contact details of the business are available on our Contact page.\u003C\u002Fp>\u003Ch2>2. Personal Data We Collect\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cstrong>Identity data:\u003C\u002Fstrong> first and last name, national ID \u002F passport number, date of birth, nationality\u003C\u002Fli>\u003Cli>\u003Cstrong>Contact data:\u003C\u002Fstrong> email address, phone number, address\u003C\u002Fli>\u003Cli>\u003Cstrong>Reservation and stay data:\u003C\u002Fstrong> check-in \u002F check-out dates, room preferences, accompanying guest details, special requests\u003C\u002Fli>\u003Cli>\u003Cstrong>Financial data:\u003C\u002Fstrong> payment method and invoice details (card data is stored by the payment provider, not by the Hotel)\u003C\u002Fli>\u003Cli>\u003Cstrong>Transaction and security data:\u003C\u002Fstrong> IP address, cookie data, CCTV recordings\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>3. Purposes and Legal Grounds\u003C\u002Fh2>\u003Cp>Your data is processed for the provision of reservation and accommodation services, the establishment and performance of a contract, compliance with legal obligations, ensuring the physical security of the premises and -only where you have given separate explicit consent- marketing communication, based on the legal grounds set out in Articles 5 and 6 of the KVKK.\u003C\u002Fp>\u003Ch2>4. Legal Reporting Obligation (KBS)\u003C\u002Fh2>\u003Cp>Under Turkish Identity Notification Law No. 1774, all accommodation facilities are obliged to report guests' identity information to law enforcement through the Identity Notification System (KBS) and to retain it for the period required by law. This processing is a legal obligation and is not subject to consent.\u003C\u002Fp>\u003Ch2>5. Transfer of Personal Data\u003C\u002Fh2>\u003Cp>Your data may be transferred to authorised public institutions within the scope of legal obligations, and to payment providers, reservation platforms and suppliers we work with for the performance of the service, with the security measures required by the KVKK in place.\u003C\u002Fp>\u003Ch2>6. Retention Period\u003C\u002Fh2>\u003Cp>Your personal data is retained for as long as the processing purpose requires and for the legal retention periods set out in the relevant legislation; upon expiry it is deleted, destroyed or anonymised.\u003C\u002Fp>\u003Ch2>7. Cookies\u003C\u002Fh2>\u003Cp>Our website uses cookies. For detailed information, please review our Cookie Policy.\u003C\u002Fp>\u003Ch2>8. Your Rights\u003C\u002Fh2>\u003Cp>Under Article 11 of the KVKK, you have the right to learn whether your personal data is being processed, to request information, to learn the purpose of processing, to request correction of incomplete or inaccurate data, to request erasure where the conditions are met, and to claim compensation if the processing is unlawful. You may submit your requests through the channels on our Contact page.\u003C\u002Fp>\u003Ch2>9. Data Security\u003C\u002Fh2>\u003Cp>The Hotel takes the necessary administrative and technical measures to protect your personal data against unlawful access, loss and alteration.\u003C\u002Fp>\u003Ch2>10. Updates\u003C\u002Fh2>\u003Cp>This policy may be updated from time to time. The current version is always published on this page.\u003C\u002Fp>","\u003Cp>En Zümrütü Anka Cave Hotel valoramos la privacidad de nuestros huéspedes y visitantes del sitio web. Esta política explica cómo tratamos sus datos personales conforme a la Ley turca de Protección de Datos Personales n.º 6698 (KVKK) y a la normativa aplicable.\u003C\u002Fp>\u003Ch2>1. Responsable del Tratamiento\u003C\u002Fh2>\u003Cp>Sus datos personales son tratados por Zümrütü Anka Cave Hotel (el \"Hotel\"), con actividad en Capadocia \u002F Ürgüp, Nevşehir, Turquía, en calidad de responsable del tratamiento. La razón social completa y los datos de contacto figuran en nuestra página de Contacto.\u003C\u002Fp>\u003Ch2>2. Datos Personales que Recopilamos\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cstrong>Datos de identidad:\u003C\u002Fstrong> nombre y apellidos, número de documento de identidad \u002F pasaporte, fecha de nacimiento, nacionalidad\u003C\u002Fli>\u003Cli>\u003Cstrong>Datos de contacto:\u003C\u002Fstrong> dirección de correo electrónico, número de teléfono, dirección\u003C\u002Fli>\u003Cli>\u003Cstrong>Datos de reserva y estancia:\u003C\u002Fstrong> fechas de entrada y salida, preferencias de habitación, datos de acompañantes, peticiones especiales\u003C\u002Fli>\u003Cli>\u003Cstrong>Datos financieros:\u003C\u002Fstrong> método de pago y datos de facturación (los datos de la tarjeta los conserva el proveedor de pago, no el Hotel)\u003C\u002Fli>\u003Cli>\u003Cstrong>Datos de transacción y seguridad:\u003C\u002Fstrong> dirección IP, datos de cookies, grabaciones de videovigilancia (CCTV)\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>3. Finalidades y Bases Jurídicas\u003C\u002Fh2>\u003Cp>Sus datos se tratan para la prestación de los servicios de reserva y alojamiento, la celebración y ejecución de un contrato, el cumplimiento de obligaciones legales, la seguridad física de las instalaciones y -únicamente cuando haya prestado un consentimiento explícito independiente- la comunicación de marketing, sobre la base de los artículos 5 y 6 de la KVKK.\u003C\u002Fp>\u003Ch2>4. Obligación Legal de Notificación (KBS)\u003C\u002Fh2>\u003Cp>De acuerdo con la Ley turca de Notificación de Identidad n.º 1774, todos los establecimientos de alojamiento están obligados a notificar la información de identidad de los huéspedes a las fuerzas de seguridad a través del Sistema de Notificación de Identidad (KBS) y a conservarla durante el periodo exigido por la ley. Este tratamiento es una obligación legal y no está sujeto a consentimiento.\u003C\u002Fp>\u003Ch2>5. Transferencia de Datos Personales\u003C\u002Fh2>\u003Cp>Sus datos pueden transferirse a instituciones públicas autorizadas en el marco de obligaciones legales, así como a proveedores de pago, plataformas de reserva y proveedores con los que colaboramos para la prestación del servicio, aplicando las medidas de seguridad exigidas por la KVKK.\u003C\u002Fp>\u003Ch2>6. Plazo de Conservación\u003C\u002Fh2>\u003Cp>Sus datos personales se conservan durante el tiempo que requiera la finalidad del tratamiento y durante los plazos legales previstos en la legislación aplicable; al vencer dichos plazos se eliminan, destruyen o anonimizan.\u003C\u002Fp>\u003Ch2>7. Cookies\u003C\u002Fh2>\u003Cp>Nuestro sitio web utiliza cookies. Para más información, consulte nuestra Política de Cookies.\u003C\u002Fp>\u003Ch2>8. Sus Derechos\u003C\u002Fh2>\u003Cp>Conforme al artículo 11 de la KVKK, tiene derecho a saber si se tratan sus datos personales, a solicitar información, a conocer la finalidad del tratamiento, a solicitar la rectificación de datos incompletos o inexactos, a solicitar su supresión cuando se cumplan las condiciones y a reclamar una indemnización si el tratamiento es ilícito. Puede presentar sus solicitudes a través de los canales de nuestra página de Contacto.\u003C\u002Fp>\u003Ch2>9. Seguridad de los Datos\u003C\u002Fh2>\u003Cp>El Hotel adopta las medidas administrativas y técnicas necesarias para proteger sus datos personales frente a accesos ilícitos, pérdidas y alteraciones.\u003C\u002Fp>\u003Ch2>10. Actualizaciones\u003C\u002Fh2>\u003Cp>Esta política puede actualizarse periódicamente. La versión vigente se publica siempre en esta página.\u003C\u002Fp>","\u003Cp>Chez Zümrütü Anka Cave Hotel, nous accordons de l'importance à la confidentialité de nos clients et des visiteurs de notre site web. La présente politique explique comment nous traitons vos données personnelles conformément à la loi turque n° 6698 sur la protection des données personnelles (KVKK) et à la réglementation applicable.\u003C\u002Fp>\u003Ch2>1. Responsable du Traitement\u003C\u002Fh2>\u003Cp>Vos données personnelles sont traitées par Zümrütü Anka Cave Hotel (l'« Hôtel »), exerçant son activité en Cappadoce \u002F Ürgüp, Nevşehir, Turquie, en qualité de responsable du traitement. La dénomination sociale complète et les coordonnées figurent sur notre page Contact.\u003C\u002Fp>\u003Ch2>2. Données Personnelles Collectées\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cstrong>Données d'identité :\u003C\u002Fstrong> nom et prénom, numéro de carte d'identité \u002F passeport, date de naissance, nationalité\u003C\u002Fli>\u003Cli>\u003Cstrong>Données de contact :\u003C\u002Fstrong> adresse e-mail, numéro de téléphone, adresse\u003C\u002Fli>\u003Cli>\u003Cstrong>Données de réservation et de séjour :\u003C\u002Fstrong> dates d'arrivée et de départ, préférences de chambre, informations sur les accompagnants, demandes particulières\u003C\u002Fli>\u003Cli>\u003Cstrong>Données financières :\u003C\u002Fstrong> mode de paiement et données de facturation (les données de carte sont conservées par le prestataire de paiement, et non par l'Hôtel)\u003C\u002Fli>\u003Cli>\u003Cstrong>Données de transaction et de sécurité :\u003C\u002Fstrong> adresse IP, données de cookies, enregistrements de vidéosurveillance (CCTV)\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>3. Finalités et Bases Juridiques\u003C\u002Fh2>\u003Cp>Vos données sont traitées pour la fourniture des services de réservation et d'hébergement, la conclusion et l'exécution d'un contrat, le respect des obligations légales, la sécurité physique des locaux et -uniquement lorsque vous avez donné un consentement explicite distinct- la communication marketing, sur le fondement des articles 5 et 6 de la KVKK.\u003C\u002Fp>\u003Ch2>4. Obligation Légale de Déclaration (KBS)\u003C\u002Fh2>\u003Cp>Conformément à la loi turque n° 1774 sur la déclaration d'identité, tous les établissements d'hébergement sont tenus de déclarer les informations d'identité des clients aux forces de l'ordre via le Système de Déclaration d'Identité (KBS) et de les conserver pendant la durée prévue par la loi. Ce traitement constitue une obligation légale et n'est pas soumis au consentement.\u003C\u002Fp>\u003Ch2>5. Transfert des Données Personnelles\u003C\u002Fh2>\u003Cp>Vos données peuvent être transférées aux institutions publiques habilitées dans le cadre d'obligations légales, ainsi qu'aux prestataires de paiement, plateformes de réservation et fournisseurs avec lesquels nous collaborons pour l'exécution du service, en appliquant les mesures de sécurité exigées par la KVKK.\u003C\u002Fp>\u003Ch2>6. Durée de Conservation\u003C\u002Fh2>\u003Cp>Vos données personnelles sont conservées aussi longtemps que la finalité du traitement l'exige et pendant les durées légales prévues par la législation applicable ; à leur expiration, elles sont supprimées, détruites ou anonymisées.\u003C\u002Fp>\u003Ch2>7. Cookies\u003C\u002Fh2>\u003Cp>Notre site web utilise des cookies. Pour plus d'informations, veuillez consulter notre Politique relative aux Cookies.\u003C\u002Fp>\u003Ch2>8. Vos Droits\u003C\u002Fh2>\u003Cp>Conformément à l'article 11 de la KVKK, vous avez le droit de savoir si vos données personnelles sont traitées, de demander des informations, de connaître la finalité du traitement, de demander la rectification de données incomplètes ou inexactes, d'en demander l'effacement lorsque les conditions sont réunies et de réclamer une indemnisation en cas de traitement illicite. Vous pouvez adresser vos demandes via les canaux de notre page Contact.\u003C\u002Fp>\u003Ch2>9. Sécurité des Données\u003C\u002Fh2>\u003Cp>L'Hôtel prend les mesures administratives et techniques nécessaires pour protéger vos données personnelles contre tout accès illicite, perte et altération.\u003C\u002Fp>\u003Ch2>10. Mises à Jour\u003C\u002Fh2>\u003Cp>La présente politique peut être mise à jour de temps à autre. La version en vigueur est toujours publiée sur cette page.\u003C\u002Fp>",true,"2026-05-14T10:12:22.000Z",{"id":38,"key":414,"title":415,"content":420,"isActive":411,"sortOrder":4,"updatedAt":425},"terms",{"tr":416,"en":417,"es":418,"fr":419},"Kullanım Şartları","Terms of Use","Condiciones de Uso","Conditions d'Utilisation",{"tr":421,"en":422,"es":423,"fr":424},"\u003Cp>Bu Kullanım Şartları, Zümrütü Anka Cave Hotel web sitesinin kullanımını ve Otel hizmetlerine ilişkin genel koşulları düzenler. Web sitesini kullanarak bu şartları kabul etmiş sayılırsınız.\u003C\u002Fp>\u003Ch2>1. Genel Hükümler\u003C\u002Fh2>\u003Cp>Web sitesindeki içerik bilgilendirme amaçlıdır. Otel, oda, fiyat ve hizmet bilgilerini önceden haber vermeksizin güncelleme hakkını saklı tutar.\u003C\u002Fp>\u003Ch2>2. Web Sitesinin Kullanımı\u003C\u002Fh2>\u003Cp>Web sitesini hukuka uygun şekilde ve yalnızca kişisel, ticari olmayan amaçlarla kullanmayı kabul edersiniz. Sitenin güvenliğini tehlikeye atacak, otomatik veri toplama yapacak veya içeriği izinsiz çoğaltacak davranışlardan kaçınmalısınız.\u003C\u002Fp>\u003Ch2>3. Rezervasyon ve Fiyatlar\u003C\u002Fh2>\u003Cp>Oda fiyatları, aksi belirtilmedikçe gece başına ve seçilen para birimi üzerinden gösterilir. Rezervasyon, Otel tarafından onaylandığında bağlayıcı hâle gelir. Belirgin yazım veya fiyatlandırma hatası durumunda Otel rezervasyonu iptal etme hakkını saklı tutar. Rezervasyon butonu, harici bir rezervasyon sağlayıcısına yönlendirebilir; bu durumda ilgili sağlayıcının koşulları da geçerlidir.\u003C\u002Fp>\u003Ch2>4. Giriş \u002F Çıkış ve Otel Kuralları\u003C\u002Fh2>\u003Cul>\u003Cli>Giriş saati 14:00, çıkış saati 12:00'dir; erken giriş ve geç çıkış müsaitliğe bağlıdır.\u003C\u002Fli>\u003Cli>Otelimiz kayalara oyulmuş tarihi bir yapıdır; misafirlerimizden yapıya ve tarihi dokuya özen göstermeleri rica olunur.\u003C\u002Fli>\u003Cli>Tüm iç mekânlarda sigara içmek yasaktır.\u003C\u002Fli>\u003Cli>Misafirler, Türk mevzuatı gereği geçerli kimlik veya pasaport ibraz etmekle yükümlüdür.\u003C\u002Fli>\u003Cli>Evcil hayvan kabulü, ilave hizmetler ve özel talepler önceden Otel onayına tabidir.\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>5. Misafir Sorumlulukları\u003C\u002Fh2>\u003Cp>Misafirler, Otel mülküne verdikleri zararlardan ve diğer misafirleri rahatsız edecek davranışlardan sorumludur. Otel, kurallara uymayan misafirin konaklamasını sonlandırma hakkını saklı tutar.\u003C\u002Fp>\u003Ch2>6. Sorumluluğun Sınırlandırılması\u003C\u002Fh2>\u003Cp>Otel, kendi kusurundan kaynaklanmayan zararlardan, üçüncü taraf hizmetlerinden (örneğin tur ve deneyim sağlayıcıları) ve mücbir sebep hâllerinden sorumlu tutulamaz.\u003C\u002Fp>\u003Ch2>7. Fikri Mülkiyet\u003C\u002Fh2>\u003Cp>Web sitesindeki metin, görsel, logo ve tasarımlar Otel'e aittir ve izinsiz kullanılamaz.\u003C\u002Fp>\u003Ch2>8. Mücbir Sebep\u003C\u002Fh2>\u003Cp>Doğal afet, olumsuz hava koşulları, salgın, resmi makam kararları gibi Otel'in kontrolü dışındaki olaylar mücbir sebep sayılır ve bu hâllerde Otel'in sorumluluğu doğmaz.\u003C\u002Fp>\u003Ch2>9. Uygulanacak Hukuk ve Yetki\u003C\u002Fh2>\u003Cp>Bu şartlara Türk hukuku uygulanır. Uyuşmazlıklarda Nevşehir \u002F Ürgüp mahkemeleri ve icra daireleri yetkilidir; tüketici işlemleri bakımından tüketici hakem heyetleri ve tüketici mahkemeleri saklıdır.\u003C\u002Fp>\u003Ch2>10. Değişiklikler\u003C\u002Fh2>\u003Cp>Otel bu şartları güncelleyebilir. Güncel sürüm bu sayfada yayımlanır.\u003C\u002Fp>","\u003Cp>These Terms of Use govern the use of the Zümrütü Anka Cave Hotel website and the general conditions of the Hotel's services. By using the website, you are deemed to have accepted these terms.\u003C\u002Fp>\u003Ch2>1. General Provisions\u003C\u002Fh2>\u003Cp>The content on the website is for information purposes. The Hotel reserves the right to update room, price and service information without prior notice.\u003C\u002Fp>\u003Ch2>2. Use of the Website\u003C\u002Fh2>\u003Cp>You agree to use the website lawfully and only for personal, non-commercial purposes. You must refrain from any behaviour that compromises the security of the site, performs automated data collection, or reproduces content without authorisation.\u003C\u002Fp>\u003Ch2>3. Reservations and Prices\u003C\u002Fh2>\u003Cp>Room rates are shown per night and in the selected currency unless otherwise stated. A reservation becomes binding once confirmed by the Hotel. In the event of an obvious typographical or pricing error, the Hotel reserves the right to cancel the reservation. The reservation button may redirect you to an external reservation provider, in which case that provider's terms also apply.\u003C\u002Fp>\u003Ch2>4. Check-in \u002F Check-out and House Rules\u003C\u002Fh2>\u003Cul>\u003Cli>Check-in is at 2:00 PM and check-out is at 12:00 PM; early check-in and late check-out are subject to availability.\u003C\u002Fli>\u003Cli>Our hotel is a historic structure carved into the rock; guests are kindly asked to respect the building and its heritage fabric.\u003C\u002Fli>\u003Cli>Smoking is prohibited in all indoor areas.\u003C\u002Fli>\u003Cli>Guests are required to present a valid ID or passport in accordance with Turkish legislation.\u003C\u002Fli>\u003Cli>Pets, additional services and special requests are subject to prior approval by the Hotel.\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>5. Guest Responsibilities\u003C\u002Fh2>\u003Cp>Guests are responsible for any damage they cause to Hotel property and for behaviour that disturbs other guests. The Hotel reserves the right to terminate the stay of a guest who does not comply with the rules.\u003C\u002Fp>\u003Ch2>6. Limitation of Liability\u003C\u002Fh2>\u003Cp>The Hotel cannot be held liable for damages not arising from its own fault, for third-party services (such as tour and experience providers), or for events of force majeure.\u003C\u002Fp>\u003Ch2>7. Intellectual Property\u003C\u002Fh2>\u003Cp>The text, images, logos and designs on the website belong to the Hotel and may not be used without permission.\u003C\u002Fp>\u003Ch2>8. Force Majeure\u003C\u002Fh2>\u003Cp>Events beyond the Hotel's control, such as natural disasters, adverse weather conditions, epidemics and decisions of official authorities, are considered force majeure, and the Hotel bears no liability in such cases.\u003C\u002Fp>\u003Ch2>9. Governing Law and Jurisdiction\u003C\u002Fh2>\u003Cp>These terms are governed by Turkish law. The courts and enforcement offices of Nevşehir \u002F Ürgüp have jurisdiction over disputes; for consumer transactions, consumer arbitration committees and consumer courts are reserved.\u003C\u002Fp>\u003Ch2>10. Changes\u003C\u002Fh2>\u003Cp>The Hotel may update these terms. The current version is published on this page.\u003C\u002Fp>","\u003Cp>Estas Condiciones de Uso regulan el uso del sitio web de Zümrütü Anka Cave Hotel y las condiciones generales de los servicios del Hotel. Al utilizar el sitio web, se considera que ha aceptado estas condiciones.\u003C\u002Fp>\u003Ch2>1. Disposiciones Generales\u003C\u002Fh2>\u003Cp>El contenido del sitio web tiene carácter informativo. El Hotel se reserva el derecho de actualizar la información de habitaciones, precios y servicios sin previo aviso.\u003C\u002Fp>\u003Ch2>2. Uso del Sitio Web\u003C\u002Fh2>\u003Cp>Usted se compromete a utilizar el sitio web de forma lícita y únicamente con fines personales y no comerciales. Debe abstenerse de cualquier conducta que comprometa la seguridad del sitio, realice una recopilación automatizada de datos o reproduzca el contenido sin autorización.\u003C\u002Fp>\u003Ch2>3. Reservas y Precios\u003C\u002Fh2>\u003Cp>Las tarifas de las habitaciones se muestran por noche y en la moneda seleccionada, salvo que se indique lo contrario. Una reserva pasa a ser vinculante una vez confirmada por el Hotel. En caso de un error tipográfico o de precio evidente, el Hotel se reserva el derecho de cancelar la reserva. El botón de reserva puede redirigirle a un proveedor de reservas externo, en cuyo caso también se aplicarán las condiciones de dicho proveedor.\u003C\u002Fp>\u003Ch2>4. Entrada \u002F Salida y Normas del Hotel\u003C\u002Fh2>\u003Cul>\u003Cli>La entrada es a las 14:00 y la salida a las 12:00; la entrada anticipada y la salida tardía están sujetas a disponibilidad.\u003C\u002Fli>\u003Cli>Nuestro hotel es una estructura histórica excavada en la roca; se ruega a los huéspedes que respeten el edificio y su patrimonio.\u003C\u002Fli>\u003Cli>Está prohibido fumar en todas las zonas interiores.\u003C\u002Fli>\u003Cli>Los huéspedes deben presentar un documento de identidad o pasaporte válido conforme a la legislación turca.\u003C\u002Fli>\u003Cli>Las mascotas, los servicios adicionales y las peticiones especiales están sujetos a la aprobación previa del Hotel.\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>5. Responsabilidades del Huésped\u003C\u002Fh2>\u003Cp>Los huéspedes son responsables de los daños que causen a la propiedad del Hotel y de cualquier comportamiento que moleste a otros huéspedes. El Hotel se reserva el derecho de poner fin a la estancia de un huésped que no cumpla las normas.\u003C\u002Fp>\u003Ch2>6. Limitación de Responsabilidad\u003C\u002Fh2>\u003Cp>El Hotel no será responsable de los daños que no se deriven de su propia culpa, de los servicios de terceros (como proveedores de tours y experiencias) ni de los casos de fuerza mayor.\u003C\u002Fp>\u003Ch2>7. Propiedad Intelectual\u003C\u002Fh2>\u003Cp>Los textos, imágenes, logotipos y diseños del sitio web pertenecen al Hotel y no pueden utilizarse sin autorización.\u003C\u002Fp>\u003Ch2>8. Fuerza Mayor\u003C\u002Fh2>\u003Cp>Los acontecimientos ajenos al control del Hotel, como catástrofes naturales, condiciones meteorológicas adversas, epidemias y decisiones de las autoridades oficiales, se consideran fuerza mayor, y el Hotel no asume responsabilidad alguna en tales casos.\u003C\u002Fp>\u003Ch2>9. Legislación Aplicable y Jurisdicción\u003C\u002Fh2>\u003Cp>Estas condiciones se rigen por la legislación turca. Los tribunales y oficinas de ejecución de Nevşehir \u002F Ürgüp son competentes para los litigios; para las operaciones de consumo, quedan reservados los comités de arbitraje de consumo y los tribunales de consumo.\u003C\u002Fp>\u003Ch2>10. Modificaciones\u003C\u002Fh2>\u003Cp>El Hotel puede actualizar estas condiciones. La versión vigente se publica en esta página.\u003C\u002Fp>","\u003Cp>Les présentes Conditions d'Utilisation régissent l'utilisation du site web de Zümrütü Anka Cave Hotel et les conditions générales des services de l'Hôtel. En utilisant le site web, vous êtes réputé avoir accepté ces conditions.\u003C\u002Fp>\u003Ch2>1. Dispositions Générales\u003C\u002Fh2>\u003Cp>Le contenu du site web est fourni à titre informatif. L'Hôtel se réserve le droit de mettre à jour les informations relatives aux chambres, aux prix et aux services sans préavis.\u003C\u002Fp>\u003Ch2>2. Utilisation du Site Web\u003C\u002Fh2>\u003Cp>Vous vous engagez à utiliser le site web de manière licite et uniquement à des fins personnelles et non commerciales. Vous devez vous abstenir de tout comportement compromettant la sécurité du site, effectuant une collecte automatisée de données ou reproduisant le contenu sans autorisation.\u003C\u002Fp>\u003Ch2>3. Réservations et Prix\u003C\u002Fh2>\u003Cp>Les tarifs des chambres sont indiqués par nuit et dans la devise sélectionnée, sauf indication contraire. Une réservation devient contraignante une fois confirmée par l'Hôtel. En cas d'erreur typographique ou de prix manifeste, l'Hôtel se réserve le droit d'annuler la réservation. Le bouton de réservation peut vous rediriger vers un prestataire de réservation externe, auquel cas les conditions de ce prestataire s'appliquent également.\u003C\u002Fp>\u003Ch2>4. Arrivée \u002F Départ et Règlement Intérieur\u003C\u002Fh2>\u003Cul>\u003Cli>L'arrivée se fait à 14h00 et le départ à 12h00 ; l'arrivée anticipée et le départ tardif sont soumis à disponibilité.\u003C\u002Fli>\u003Cli>Notre hôtel est une structure historique creusée dans la roche ; les clients sont priés de respecter le bâtiment et son patrimoine.\u003C\u002Fli>\u003Cli>Il est interdit de fumer dans tous les espaces intérieurs.\u003C\u002Fli>\u003Cli>Les clients doivent présenter une pièce d'identité ou un passeport valide conformément à la législation turque.\u003C\u002Fli>\u003Cli>Les animaux de compagnie, les services supplémentaires et les demandes particulières sont soumis à l'accord préalable de l'Hôtel.\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>5. Responsabilités du Client\u003C\u002Fh2>\u003Cp>Les clients sont responsables des dommages qu'ils causent aux biens de l'Hôtel et de tout comportement gênant les autres clients. L'Hôtel se réserve le droit de mettre fin au séjour d'un client qui ne respecte pas le règlement.\u003C\u002Fp>\u003Ch2>6. Limitation de Responsabilité\u003C\u002Fh2>\u003Cp>L'Hôtel ne peut être tenu responsable des dommages ne résultant pas de sa propre faute, des services de tiers (tels que les prestataires de circuits et d'expériences) ni des cas de force majeure.\u003C\u002Fp>\u003Ch2>7. Propriété Intellectuelle\u003C\u002Fh2>\u003Cp>Les textes, images, logos et conceptions du site web appartiennent à l'Hôtel et ne peuvent être utilisés sans autorisation.\u003C\u002Fp>\u003Ch2>8. Force Majeure\u003C\u002Fh2>\u003Cp>Les événements indépendants de la volonté de l'Hôtel, tels que les catastrophes naturelles, les conditions météorologiques défavorables, les épidémies et les décisions des autorités officielles, sont considérés comme des cas de force majeure, et l'Hôtel n'encourt aucune responsabilité dans de tels cas.\u003C\u002Fp>\u003Ch2>9. Droit Applicable et Juridiction\u003C\u002Fh2>\u003Cp>Les présentes conditions sont régies par le droit turc. Les tribunaux et bureaux d'exécution de Nevşehir \u002F Ürgüp sont compétents pour les litiges ; pour les opérations de consommation, les commissions d'arbitrage de consommation et les tribunaux de consommation sont réservés.\u003C\u002Fp>\u003Ch2>10. Modifications\u003C\u002Fh2>\u003Cp>L'Hôtel peut mettre à jour ces conditions. La version en vigueur est publiée sur cette page.\u003C\u002Fp>","2026-05-14T10:10:31.000Z",{"id":144,"key":427,"title":428,"content":433,"isActive":411,"sortOrder":38,"updatedAt":425},"cookie",{"tr":429,"en":430,"es":431,"fr":432},"Çerez Politikası","Cookie Policy","Política de Cookies","Politique relative aux Cookies",{"tr":434,"en":435,"es":436,"fr":437},"\u003Cp>Bu Çerez Politikası, Zümrütü Anka Cave Hotel web sitesinde çerezlerin nasıl kullanıldığını açıklar.\u003C\u002Fp>\u003Ch2>1. Çerez Nedir?\u003C\u002Fh2>\u003Cp>Çerezler, bir web sitesini ziyaret ettiğinizde tarayıcınıza kaydedilen küçük metin dosyalarıdır. Sitenin düzgün çalışmasını sağlamak, tercihlerinizi hatırlamak ve site kullanımını analiz etmek için kullanılır.\u003C\u002Fp>\u003Ch2>2. Kullandığımız Çerez Türleri\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cstrong>Zorunlu çerezler:\u003C\u002Fstrong> Sitenin temel işlevleri (dil tercihi, oturum güvenliği) için gereklidir; devre dışı bırakılamaz.\u003C\u002Fli>\u003Cli>\u003Cstrong>İşlevsel çerezler:\u003C\u002Fstrong> Tercihlerinizi hatırlayarak daha iyi bir deneyim sunar.\u003C\u002Fli>\u003Cli>\u003Cstrong>Analitik çerezler:\u003C\u002Fstrong> Ziyaretçilerin siteyi nasıl kullandığını anonim olarak ölçmemize yardımcı olur.\u003C\u002Fli>\u003Cli>\u003Cstrong>Pazarlama çerezleri:\u003C\u002Fstrong> Yalnızca onayınızla, ilgi alanlarınıza uygun içerik ve kampanya sunmak için kullanılır.\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>3. Üçüncü Taraf Çerezleri\u003C\u002Fh2>\u003Cp>Site, harita, analitik veya rezervasyon hizmetleri gibi üçüncü taraf sağlayıcıların çerezlerini içerebilir. Bu çerezler ilgili sağlayıcıların gizlilik politikalarına tabidir.\u003C\u002Fp>\u003Ch2>4. Çerezleri Yönetme\u003C\u002Fh2>\u003Cp>Tarayıcınızın ayarlarından çerezleri silebilir veya engelleyebilirsiniz. Zorunlu çerezlerin engellenmesi durumunda sitenin bazı bölümleri düzgün çalışmayabilir.\u003C\u002Fp>\u003Ch2>5. Onay\u003C\u002Fh2>\u003Cp>Siteyi kullanmaya devam ederek veya çerez bildirimini onaylayarak, zorunlu olmayan çerezlerin kullanımına izin vermiş olursunuz. Onayınızı dilediğiniz zaman geri çekebilirsiniz.\u003C\u002Fp>\u003Ch2>6. Güncellemeler\u003C\u002Fh2>\u003Cp>Bu politika zaman zaman güncellenebilir; güncel sürüm bu sayfada yayımlanır.\u003C\u002Fp>","\u003Cp>This Cookie Policy explains how cookies are used on the Zümrütü Anka Cave Hotel website.\u003C\u002Fp>\u003Ch2>1. What Is a Cookie?\u003C\u002Fh2>\u003Cp>Cookies are small text files saved to your browser when you visit a website. They are used to make the site work properly, to remember your preferences and to analyse site usage.\u003C\u002Fp>\u003Ch2>2. Types of Cookies We Use\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cstrong>Strictly necessary cookies:\u003C\u002Fstrong> Required for the core functions of the site (language preference, session security); they cannot be disabled.\u003C\u002Fli>\u003Cli>\u003Cstrong>Functional cookies:\u003C\u002Fstrong> Provide a better experience by remembering your preferences.\u003C\u002Fli>\u003Cli>\u003Cstrong>Analytics cookies:\u003C\u002Fstrong> Help us measure, anonymously, how visitors use the site.\u003C\u002Fli>\u003Cli>\u003Cstrong>Marketing cookies:\u003C\u002Fstrong> Used only with your consent, to deliver content and offers relevant to your interests.\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>3. Third-Party Cookies\u003C\u002Fh2>\u003Cp>The site may contain cookies from third-party providers, such as map, analytics or reservation services. These cookies are subject to the privacy policies of the respective providers.\u003C\u002Fp>\u003Ch2>4. Managing Cookies\u003C\u002Fh2>\u003Cp>You can delete or block cookies through your browser settings. If strictly necessary cookies are blocked, some parts of the site may not function properly.\u003C\u002Fp>\u003Ch2>5. Consent\u003C\u002Fh2>\u003Cp>By continuing to use the site or accepting the cookie notice, you consent to the use of non-essential cookies. You may withdraw your consent at any time.\u003C\u002Fp>\u003Ch2>6. Updates\u003C\u002Fh2>\u003Cp>This policy may be updated from time to time; the current version is published on this page.\u003C\u002Fp>","\u003Cp>Esta Política de Cookies explica cómo se utilizan las cookies en el sitio web de Zümrütü Anka Cave Hotel.\u003C\u002Fp>\u003Ch2>1. ¿Qué es una Cookie?\u003C\u002Fh2>\u003Cp>Las cookies son pequeños archivos de texto que se guardan en su navegador cuando visita un sitio web. Se utilizan para que el sitio funcione correctamente, para recordar sus preferencias y para analizar el uso del sitio.\u003C\u002Fp>\u003Ch2>2. Tipos de Cookies que Utilizamos\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cstrong>Cookies estrictamente necesarias:\u003C\u002Fstrong> Necesarias para las funciones esenciales del sitio (preferencia de idioma, seguridad de la sesión); no se pueden desactivar.\u003C\u002Fli>\u003Cli>\u003Cstrong>Cookies funcionales:\u003C\u002Fstrong> Ofrecen una mejor experiencia al recordar sus preferencias.\u003C\u002Fli>\u003Cli>\u003Cstrong>Cookies analíticas:\u003C\u002Fstrong> Nos ayudan a medir, de forma anónima, cómo utilizan los visitantes el sitio.\u003C\u002Fli>\u003Cli>\u003Cstrong>Cookies de marketing:\u003C\u002Fstrong> Se utilizan únicamente con su consentimiento, para ofrecer contenidos y promociones acordes a sus intereses.\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>3. Cookies de Terceros\u003C\u002Fh2>\u003Cp>El sitio puede contener cookies de proveedores externos, como servicios de mapas, analítica o reservas. Estas cookies están sujetas a las políticas de privacidad de los respectivos proveedores.\u003C\u002Fp>\u003Ch2>4. Gestión de Cookies\u003C\u002Fh2>\u003Cp>Puede eliminar o bloquear las cookies a través de la configuración de su navegador. Si se bloquean las cookies estrictamente necesarias, es posible que algunas partes del sitio no funcionen correctamente.\u003C\u002Fp>\u003Ch2>5. Consentimiento\u003C\u002Fh2>\u003Cp>Al continuar utilizando el sitio o aceptar el aviso de cookies, usted consiente el uso de cookies no esenciales. Puede retirar su consentimiento en cualquier momento.\u003C\u002Fp>\u003Ch2>6. Actualizaciones\u003C\u002Fh2>\u003Cp>Esta política puede actualizarse periódicamente; la versión vigente se publica en esta página.\u003C\u002Fp>","\u003Cp>La présente Politique relative aux Cookies explique comment les cookies sont utilisés sur le site web de Zümrütü Anka Cave Hotel.\u003C\u002Fp>\u003Ch2>1. Qu'est-ce qu'un Cookie ?\u003C\u002Fh2>\u003Cp>Les cookies sont de petits fichiers texte enregistrés dans votre navigateur lorsque vous visitez un site web. Ils servent à assurer le bon fonctionnement du site, à mémoriser vos préférences et à analyser l'utilisation du site.\u003C\u002Fp>\u003Ch2>2. Types de Cookies que Nous Utilisons\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cstrong>Cookies strictement nécessaires :\u003C\u002Fstrong> Requis pour les fonctions essentielles du site (préférence de langue, sécurité de la session) ; ils ne peuvent pas être désactivés.\u003C\u002Fli>\u003Cli>\u003Cstrong>Cookies fonctionnels :\u003C\u002Fstrong> Offrent une meilleure expérience en mémorisant vos préférences.\u003C\u002Fli>\u003Cli>\u003Cstrong>Cookies analytiques :\u003C\u002Fstrong> Nous aident à mesurer, de manière anonyme, la façon dont les visiteurs utilisent le site.\u003C\u002Fli>\u003Cli>\u003Cstrong>Cookies marketing :\u003C\u002Fstrong> Utilisés uniquement avec votre consentement, afin de proposer des contenus et des offres correspondant à vos centres d'intérêt.\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>3. Cookies Tiers\u003C\u002Fh2>\u003Cp>Le site peut contenir des cookies de prestataires tiers, tels que des services de cartographie, d'analyse ou de réservation. Ces cookies sont soumis aux politiques de confidentialité des prestataires concernés.\u003C\u002Fp>\u003Ch2>4. Gestion des Cookies\u003C\u002Fh2>\u003Cp>Vous pouvez supprimer ou bloquer les cookies via les paramètres de votre navigateur. Si les cookies strictement nécessaires sont bloqués, certaines parties du site peuvent ne pas fonctionner correctement.\u003C\u002Fp>\u003Ch2>5. Consentement\u003C\u002Fh2>\u003Cp>En continuant à utiliser le site ou en acceptant l'avis relatif aux cookies, vous consentez à l'utilisation de cookies non essentiels. Vous pouvez retirer votre consentement à tout moment.\u003C\u002Fp>\u003Ch2>6. Mises à Jour\u003C\u002Fh2>\u003Cp>La présente politique peut être mise à jour de temps à autre ; la version en vigueur est publiée sur cette page.\u003C\u002Fp>",{"id":152,"key":439,"title":440,"content":445,"isActive":411,"sortOrder":144,"updatedAt":425},"cancellation",{"tr":441,"en":442,"es":443,"fr":444},"İptal ve İade Politikası","Cancellation & Refund Policy","Política de Cancelación y Reembolso","Politique d'Annulation et de Remboursement",{"tr":446,"en":447,"es":448,"fr":449},"\u003Cp>Bu politika, Zümrütü Anka Cave Hotel'de yapılan rezervasyonların iptal ve iade koşullarını açıklar. Üçüncü taraf platformlar üzerinden yapılan rezervasyonlarda, ilgili platformun koşulları öncelikli olarak uygulanabilir.\u003C\u002Fp>\u003Ch2>1. Genel\u003C\u002Fh2>\u003Cp>İptal ve değişiklik talepleri yazılı olarak, İletişim sayfamızdaki kanallar üzerinden iletilmelidir. İptal tarihi, talebin Otel'e ulaştığı tarih esas alınarak belirlenir.\u003C\u002Fp>\u003Ch2>2. Ücretsiz İptal Süresi\u003C\u002Fh2>\u003Cp>İade edilebilir (Esnek) tarifeli rezervasyonlarda, girişten 7 gün öncesine kadar yapılan iptallerde herhangi bir ücret alınmaz ve ödenen tutar iade edilir.\u003C\u002Fp>\u003Ch2>3. İptal Ücretleri\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cstrong>Girişe 7–3 gün kala:\u003C\u002Fstrong> ilk gece konaklama bedeli iptal ücreti olarak tahsil edilir.\u003C\u002Fli>\u003Cli>\u003Cstrong>Girişe 3 günden az kala:\u003C\u002Fstrong> toplam rezervasyon bedelinin %50'si tahsil edilir.\u003C\u002Fli>\u003Cli>\u003Cstrong>Giriş günü iptal:\u003C\u002Fstrong> toplam rezervasyon bedeli tahsil edilir.\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>4. Gelmeme (No-Show)\u003C\u002Fh2>\u003Cp>Haber verilmeksizin Otel'e giriş yapılmaması durumunda toplam rezervasyon bedeli tahsil edilir ve rezervasyon iptal edilir.\u003C\u002Fp>\u003Ch2>5. Erken Ayrılış\u003C\u002Fh2>\u003Cp>Konaklama süresinin misafir tarafından kısaltılması hâlinde, kullanılmayan gecelere ilişkin iade yapılmaz.\u003C\u002Fp>\u003Ch2>6. Yüksek Sezon ve Özel Dönemler\u003C\u002Fh2>\u003Cp>Resmî ve dinî bayramlar, yılbaşı ve özel etkinlik dönemlerinde yapılan rezervasyonlar ile \"İade Edilemez\" tarifeli rezervasyonlar iptal ve değişikliğe kapalıdır; bu rezervasyonlarda iade yapılmaz.\u003C\u002Fp>\u003Ch2>7. İade Süreci\u003C\u002Fh2>\u003Cp>İadeler, ödeme yapılan yöntem üzerinden ve aynı para biriminde gerçekleştirilir. İade işlemleri, talebin onaylanmasından sonra makul süre içinde başlatılır; bankaya bağlı yansıma süreleri değişebilir.\u003C\u002Fp>\u003Ch2>8. Deneyimler ve Ek Hizmetler\u003C\u002Fh2>\u003Cp>Sıcak hava balonu turları, transfer ve diğer deneyimler ayrı tedarikçiler tarafından sağlanır ve bu hizmetlerin kendi iptal koşullarına tabidir. Otel, bu hizmetlerin iptalinden sorumlu değildir.\u003C\u002Fp>\u003Ch2>9. Mücbir Sebep\u003C\u002Fh2>\u003Cp>Otel'in veya misafirin kontrolü dışındaki olağanüstü durumlarda (doğal afet, uçuş iptalleri, resmi kısıtlamalar vb.) Otel, esnek çözümler sunmak için makul çabayı gösterir; uygulanacak koşullar her durumda ayrıca değerlendirilir.\u003C\u002Fp>\u003Ch2>10. İptal Nasıl Yapılır?\u003C\u002Fh2>\u003Cp>İptal veya değişiklik için rezervasyon numaranız ile birlikte İletişim sayfamızdaki e-posta veya telefon kanallarından bize ulaşabilirsiniz.\u003C\u002Fp>","\u003Cp>This policy explains the cancellation and refund conditions for reservations made at Zümrütü Anka Cave Hotel. For reservations made through third-party platforms, the terms of the relevant platform may apply with priority.\u003C\u002Fp>\u003Ch2>1. General\u003C\u002Fh2>\u003Cp>Cancellation and amendment requests must be submitted in writing through the channels on our Contact page. The cancellation date is determined based on the date the request reaches the Hotel.\u003C\u002Fp>\u003Ch2>2. Free Cancellation Window\u003C\u002Fh2>\u003Cp>For refundable (Flexible) rate reservations, cancellations made up to 7 days before arrival incur no charge, and the amount paid is refunded.\u003C\u002Fp>\u003Ch2>3. Cancellation Charges\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cstrong>7–3 days before arrival:\u003C\u002Fstrong> the cost of the first night's stay is charged as a cancellation fee.\u003C\u002Fli>\u003Cli>\u003Cstrong>Less than 3 days before arrival:\u003C\u002Fstrong> 50% of the total reservation amount is charged.\u003C\u002Fli>\u003Cli>\u003Cstrong>Cancellation on the day of arrival:\u003C\u002Fstrong> the total reservation amount is charged.\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>4. No-Show\u003C\u002Fh2>\u003Cp>If the guest does not check in without notice, the total reservation amount is charged and the reservation is cancelled.\u003C\u002Fp>\u003Ch2>5. Early Departure\u003C\u002Fh2>\u003Cp>If the guest shortens the length of stay, no refund is made for the unused nights.\u003C\u002Fp>\u003Ch2>6. High Season and Special Periods\u003C\u002Fh2>\u003Cp>Reservations made during official and religious holidays, New Year and special event periods, as well as \"Non-Refundable\" rate reservations, are not eligible for cancellation or amendment; no refund is made for such reservations.\u003C\u002Fp>\u003Ch2>7. Refund Process\u003C\u002Fh2>\u003Cp>Refunds are made via the original payment method and in the same currency. Refund procedures are initiated within a reasonable time after the request is approved; the time it takes to appear depends on the bank.\u003C\u002Fp>\u003Ch2>8. Experiences and Additional Services\u003C\u002Fh2>\u003Cp>Hot air balloon tours, transfers and other experiences are provided by separate suppliers and are subject to their own cancellation conditions. The Hotel is not responsible for the cancellation of these services.\u003C\u002Fp>\u003Ch2>9. Force Majeure\u003C\u002Fh2>\u003Cp>In extraordinary circumstances beyond the control of the Hotel or the guest (natural disasters, flight cancellations, official restrictions, etc.), the Hotel will make reasonable efforts to offer flexible solutions; the applicable conditions are assessed separately in each case.\u003C\u002Fp>\u003Ch2>10. How to Cancel\u003C\u002Fh2>\u003Cp>To cancel or amend a reservation, please contact us via the email or phone channels on our Contact page, together with your reservation number.\u003C\u002Fp>","\u003Cp>Esta política explica las condiciones de cancelación y reembolso de las reservas realizadas en Zümrütü Anka Cave Hotel. En el caso de reservas realizadas a través de plataformas de terceros, podrán aplicarse con prioridad las condiciones de la plataforma correspondiente.\u003C\u002Fp>\u003Ch2>1. General\u003C\u002Fh2>\u003Cp>Las solicitudes de cancelación y modificación deben presentarse por escrito a través de los canales de nuestra página de Contacto. La fecha de cancelación se determina en función de la fecha en que la solicitud llega al Hotel.\u003C\u002Fp>\u003Ch2>2. Plazo de Cancelación Gratuita\u003C\u002Fh2>\u003Cp>En las reservas con tarifa reembolsable (Flexible), las cancelaciones realizadas hasta 7 días antes de la llegada no conllevan ningún cargo y se reembolsa el importe abonado.\u003C\u002Fp>\u003Ch2>3. Cargos por Cancelación\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cstrong>Entre 7 y 3 días antes de la llegada:\u003C\u002Fstrong> se cobra el importe de la primera noche como gasto de cancelación.\u003C\u002Fli>\u003Cli>\u003Cstrong>Menos de 3 días antes de la llegada:\u003C\u002Fstrong> se cobra el 50% del importe total de la reserva.\u003C\u002Fli>\u003Cli>\u003Cstrong>Cancelación el día de la llegada:\u003C\u002Fstrong> se cobra el importe total de la reserva.\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>4. No Presentación (No-Show)\u003C\u002Fh2>\u003Cp>Si el huésped no realiza la entrada sin previo aviso, se cobra el importe total de la reserva y esta queda cancelada.\u003C\u002Fp>\u003Ch2>5. Salida Anticipada\u003C\u002Fh2>\u003Cp>Si el huésped acorta la duración de la estancia, no se realiza ningún reembolso por las noches no utilizadas.\u003C\u002Fp>\u003Ch2>6. Temporada Alta y Periodos Especiales\u003C\u002Fh2>\u003Cp>Las reservas realizadas durante festivos oficiales y religiosos, Año Nuevo y periodos de eventos especiales, así como las reservas con tarifa \"No Reembolsable\", no admiten cancelación ni modificación; en dichas reservas no se realiza ningún reembolso.\u003C\u002Fp>\u003Ch2>7. Proceso de Reembolso\u003C\u002Fh2>\u003Cp>Los reembolsos se realizan a través del método de pago original y en la misma moneda. Los reembolsos se inician en un plazo razonable tras la aprobación de la solicitud; el tiempo que tardan en reflejarse depende del banco.\u003C\u002Fp>\u003Ch2>8. Experiencias y Servicios Adicionales\u003C\u002Fh2>\u003Cp>Los paseos en globo aerostático, los traslados y otras experiencias son prestados por proveedores independientes y están sujetos a sus propias condiciones de cancelación. El Hotel no es responsable de la cancelación de estos servicios.\u003C\u002Fp>\u003Ch2>9. Fuerza Mayor\u003C\u002Fh2>\u003Cp>En circunstancias extraordinarias ajenas al control del Hotel o del huésped (catástrofes naturales, cancelaciones de vuelos, restricciones oficiales, etc.), el Hotel hará esfuerzos razonables para ofrecer soluciones flexibles; las condiciones aplicables se evaluarán por separado en cada caso.\u003C\u002Fp>\u003Ch2>10. Cómo Cancelar\u003C\u002Fh2>\u003Cp>Para cancelar o modificar una reserva, contáctenos a través de los canales de correo electrónico o teléfono de nuestra página de Contacto, indicando su número de reserva.\u003C\u002Fp>","\u003Cp>La présente politique explique les conditions d'annulation et de remboursement des réservations effectuées au Zümrütü Anka Cave Hotel. Pour les réservations effectuées via des plateformes tierces, les conditions de la plateforme concernée peuvent s'appliquer en priorité.\u003C\u002Fp>\u003Ch2>1. Généralités\u003C\u002Fh2>\u003Cp>Les demandes d'annulation et de modification doivent être soumises par écrit via les canaux de notre page Contact. La date d'annulation est déterminée en fonction de la date à laquelle la demande parvient à l'Hôtel.\u003C\u002Fp>\u003Ch2>2. Délai d'Annulation Gratuite\u003C\u002Fh2>\u003Cp>Pour les réservations à tarif remboursable (Flexible), les annulations effectuées jusqu'à 7 jours avant l'arrivée n'entraînent aucuns frais et le montant payé est remboursé.\u003C\u002Fp>\u003Ch2>3. Frais d'Annulation\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cstrong>Entre 7 et 3 jours avant l'arrivée :\u003C\u002Fstrong> le montant de la première nuit est facturé à titre de frais d'annulation.\u003C\u002Fli>\u003Cli>\u003Cstrong>Moins de 3 jours avant l'arrivée :\u003C\u002Fstrong> 50 % du montant total de la réservation est facturé.\u003C\u002Fli>\u003Cli>\u003Cstrong>Annulation le jour de l'arrivée :\u003C\u002Fstrong> le montant total de la réservation est facturé.\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>4. Non-Présentation (No-Show)\u003C\u002Fh2>\u003Cp>Si le client ne se présente pas sans préavis, le montant total de la réservation est facturé et la réservation est annulée.\u003C\u002Fp>\u003Ch2>5. Départ Anticipé\u003C\u002Fh2>\u003Cp>Si le client écourte la durée du séjour, aucun remboursement n'est effectué pour les nuits non utilisées.\u003C\u002Fp>\u003Ch2>6. Haute Saison et Périodes Spéciales\u003C\u002Fh2>\u003Cp>Les réservations effectuées pendant les jours fériés officiels et religieux, le Nouvel An et les périodes d'événements spéciaux, ainsi que les réservations à tarif « Non Remboursable », ne peuvent être ni annulées ni modifiées ; aucun remboursement n'est effectué pour ces réservations.\u003C\u002Fp>\u003Ch2>7. Processus de Remboursement\u003C\u002Fh2>\u003Cp>Les remboursements sont effectués via le mode de paiement d'origine et dans la même devise. Les procédures de remboursement sont engagées dans un délai raisonnable après l'approbation de la demande ; le délai d'affichage dépend de la banque.\u003C\u002Fp>\u003Ch2>8. Expériences et Services Supplémentaires\u003C\u002Fh2>\u003Cp>Les vols en montgolfière, les transferts et autres expériences sont fournis par des prestataires distincts et sont soumis à leurs propres conditions d'annulation. L'Hôtel n'est pas responsable de l'annulation de ces services.\u003C\u002Fp>\u003Ch2>9. Force Majeure\u003C\u002Fh2>\u003Cp>Dans des circonstances exceptionnelles indépendantes de la volonté de l'Hôtel ou du client (catastrophes naturelles, annulations de vols, restrictions officielles, etc.), l'Hôtel s'efforcera raisonnablement de proposer des solutions flexibles ; les conditions applicables sont évaluées séparément dans chaque cas.\u003C\u002Fp>\u003Ch2>10. Comment Annuler\u003C\u002Fh2>\u003Cp>Pour annuler ou modifier une réservation, veuillez nous contacter via les canaux e-mail ou téléphone de notre page Contact, en indiquant votre numéro de réservation.\u003C\u002Fp>"]